Conditions of use
We have tried to make shopping with us as safe and simple as possible.
Therefore, our terms and conditions are expressed here as simply as possible, with no small print.
As we do not store your information, please refer to the privacy and security policies of our suppliers for more information - Squareup (financial transaction platform) or Wix (web hosting platform) both commonly used in Australia’s online marketplace.
Our Terms and Conditions including Privacy
Your Personal Information
When you purchase something from our store, as part of the buying and selling process, we do not collect your personal information, except the information you give us to mail your order such as name, address, and email address. We do not automatically add you to our mailing list or store your details.
When you browse our store, our provider Wix may also automatically receive your computer’s internet protocol (IP) address in order to provide them with information to optimise your browser and operating system, or for legal requirements.
When you provide personal information to us or to our payment platform (Square) to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we accept that you consent to our collecting it and using it for that specific reason only.
Our financial system will retain basic details of your order such as name/address/email address and this information is not disclosed outside of financial, auditing or legal requirements.
We may disclose your personal information if we are required by law to do so, or if you act in any manner that violates our good faith or Terms of Service.
We use a direct payment gateway (Squareup) to facilitate you completing your purchase, then they may store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Their terms advise that your transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Please check ther site for more information.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Our Service Providers
The only third party providers we use are Squareup (payment provider) and Wix (web hosting platform). These third-party providers used by us may collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. Square https://squareup.com/au/en/legal/ general/privacy
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you, or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States or Europe, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act or other financial regulatory bodies.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and by using reputable suppliers, commonly used by all online shoppers in Australia, they follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, they advise they follow all PCI-DSS requirements and implement additional generally accepted industry standards.
If you would like to verify any personal information we have about you, register a complaint, or simply want more information contact firstname.lastname@example.org
OUR TERMS AND CONDITIONS
1)The content of the pages of our website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy or suitability of the information for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
2)Your use of any information or materials on our website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
3)This website contains copyright material. Reproduction is prohibited for any purpose other than personal information.
4)All trademarks reproduced in our website, which are not the property of, or licensed to Easy Microgreens, are acknowledged on the website.
5)Unauthorised use of our website may give rise to a claim for damages and/or be a criminal offence.
6)Our website may also include links to other websites. These links are provided for your convenience to provide further information. We do not endorse or accept liability for any content from these links.
7)Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Terms of Sale
We warrant to the extent of the purchase price that our products be as represented on our site, if they are found not to meet the representation then our sole liability is to refund you monies paid for those products.
We purchase our seed, and supplies from other manufacturers and producers and are solely reliant upon their information, in good faith, about our products we sell to you. We make no other warranty expressed or implied.
All other information provided by us to assist in the growing, storing or production of microgreens or seeds is provided in good faith as recommendations of how we approach these tasks and may include approximations. Significant variations may occur due to climate, location, cultural conditions and other factors beyond our control for which we accept no liability.
Seed is a live product, germination depends on many factors including but not limited to: temperature, moisture, growing medium, light, pest and disease and other environmental conditions. These factors are totally out of our control and are the buyer's responsibility and risk.
We cannot unconditionally guarantee seed to perform properly regardless of growing conditions, storage, and the buyer's methods.
Exclusion of liability: No warranty, either express or implied, is given in relation to the goods and any liability arising out of or in respect of the supply, re-supply, use, re-use, or safety of the goods, howsoever arising, and including any liability the Supplier may otherwise have had by virtue of any representation, warranty, condition or term, whether express or implied by law or custom and whether for consequential loss, loss of profits or contracts, or loss of use or for any direct, indirect or consequential loss (including any liability in relation to the resultant crop) or otherwise is hereby excluded.
All information provided by Easy Microgreens is in good faith. It is for general information purposes only; while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Quarantine: Due to Quarantine restrictions we do not supply seed products into some regions of Australia. If you accidentally buy a product not available in your region, we will refund your money and adjust or refund postage as applicable.
Prices: All prices are in Australian dollars and are GST inclusive where applicable.
Seed: Seed weights are close approximation and provided as a guide only. Seeds are measured by weight.
Seed purpose: Our seeds are to be used for propagation only.
Order Acceptance: All orders placed through this website are subject to confirmation and acceptance. We reserve the right to refuse service to anyone or cancel any order at any time. We will indicate the acceptance of an order by processing and shipping the ordered items to you.
Payment: We accept the payment methods indicated on our postage and payment page only.
Cancelling orders: Please choose your products carefully and review your order before making payment. Once payment has been made it is normally not possible to cancel an order. However, provided the order has not left our premises we will do our best to assist you resolve any errors.
Availability: We aim to keep our inventory in stock
If you order something that has subsequently run out of stock, you will be refunded for any items not available. We ship most orders within 2 business days, and may offer you a delivery date for an out of stock item, which you may elect to leave on order or receive refund.
Customers information: During the checkout process, customers are required to provide us with information necessary to process an order such as name, shipping address and email address. Please make sure the information you submit is correct as we will not be held responsible for any errors or lost orders that occur due to incorrect information.
Delivery: We will process your order within 2 business days, sometimes sooner. Payment must be cleared before the goods are dispatched. We use a variety of delivery services including Australia Post and numerous couriers to deliver our orders; for this reason we cannot guarantee a delivery time frame. Anyone at the delivery address who receives the goods will be presumed by us to be authorised to receive the goods. Orders will not require signature unless you request this service, however you will receive a tracking number.
International orders: We only ship items of non bio nature (such as trays and spray bottles) outside Australia. All orders will be processed in Australian dollars. Delivery charges do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. If applicable you are responsible for such taxes and duties. It is your responsibility to ensure you are permitted to import to your country before ordering.
Refunds: Under Australian law, every item we sell must be of acceptable quality and fit for the purpose they are sold for. If we fail to meet any of these requirements, we will happily provide you with a replacement or refund. We are not required to give refunds under any other circumstances.